Can I cancel my monthly subscription?
Yes. Monthly plans renew month to month, and you can cancel for the end of your current paid billing period. You keep your paid service through that date.
How does annual billing work?
You pay for 12 months in advance and save 15% compared with 12 monthly payments. Annual subscriptions renew annually unless canceled ahead of renewal. Cancellation takes effect at the end of the paid term.
When does my subscription start?
Billing starts when you complete Stripe Checkout. For a new website build, please coordinate with PixelPlugins so your subscription starts when your website launches.
Can I enter a coupon or promotion code?
Yes. Eligible promotions can be entered at Stripe Checkout, where the final price is shown before payment. Annual plan savings are already reflected in annual prices; additional promotions depend on the offer's terms.
Is the cost of building my website included?
No. The one-time website design and build fee is quoted separately. Ongoing care plans cover the services described above once your site is live.
Do unused update hours carry over?
No. Included update hours apply to each individual month and do not roll over. Additional work, new layouts, features, and integrations are quoted separately.
Do you offer custom agreements?
Yes. If you have multiple websites, additional services, or a negotiated price, contact us for a tailored written quote.