Solutions

Conversational Order Processing

Turning customer conversations into structured orders, with a human reviewing before anything ships.

A lot of order volume — especially for social sellers and home businesses — still happens as a back-and-forth chat rather than a checkout flow. That's exactly the problem our own product, DMNexa, was built to solve: reading Instagram conversations and turning them into clean, structured, seller-reviewed orders.

This solution page describes that capability as something we build for clients too — not only inside DMNexa.

What this covers

  • AI extraction of order details — items, quantities, variants, delivery info — from unstructured chat
  • Draft orders queued for human review before they're confirmed
  • Multi-channel support — Instagram today, with other messaging channels built as needed
  • Integration with existing order-management and fulfillment systems

Related

Build a Similar System

Tell us where your order volume comes from today and how much of it is still manual.

Build a Similar System